Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are:
- Karachi: 2-4 business days
- Major Cities: 3-5 business days
- Other Areas: 4-7 business days
Delivery times may vary during peak seasons, public holidays, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if available) so you can track your package.
Delivery Information
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and provide a suitable solution.
Delivery Delays
While we strive to deliver all orders on time, unexpected circumstances such as weather conditions, courier service disruptions, or public holidays may cause delays beyond our control.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.